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Donation Refund Policy

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

Automated Recurring Donation Cancellation

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.

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Your gifts, both large and small, will help us to achieve our mission of serving children and families experiencing homelessness.

Thank you in advance for your generous support that allows us to make a difference in Albany County!

Where Does Your Donation Go?

$86

24 hours of services for one family

$15

96 loads of laundry

$30

Set of sheets with pillowcase for our portable beds

$60

Full tank of gas for our 15-passenger van

$100

Website fees for one month

Join Club 307

Consider joining Club 307! Commit to contributing $307 or more within a calendar year from when you sign up. With our online option, you may pay all at once or set up monthly contributions. As a thank you for your $307 donation to Family Promise, members will receive a gift and recognition from Family Promise. Join today!

Join Club 307